Refund policy

Last updated October 31, 2026

This policy covers paid Filekin for Business plans. Filekin's free tools cost nothing, so there is nothing to refund for them.

30 days, no questions asked

If you're not happy with a payment for Filekin for Business, you can ask for a full refund of that payment within 30 days of the date it was charged. This applies to your first payment and to every renewal.

How to ask for a refund

• Payments are handled by Stripe, and purchases are sold through Link, Stripe's checkout service, as the merchant of record.
• Email us at [email protected] with the email address you paid with, and we'll refund the payment through Stripe.
• You can also ask Link's support at support.link.com, or find your order at link.com.

Refunds go back to the payment method you used. Depending on your bank, they usually arrive within 5 to 10 business days.

Cancelling

You can cancel a subscription at any time, at link.com (the link is in your receipt) or by emailing us. After cancelling, your plan keeps working until the end of the period you've paid for, and you won't be charged again. If you cancel within 30 days of a payment, you can also ask for that payment back as described above.

Your legal rights

This policy doesn't limit any rights you have under the law where you live, including consumer rights in the European Union and the United Kingdom.